At oyo99, your privacy is more than a legal obligation — it is our moral responsibility. Find out exactly how we collect, use, store, and protect your personal information at all times.
OUR PRIVACY COMMITMENT
Data Not Sold
Your information is never sold to third parties
Full Encryption
All data is protected with 256-bit SSL encryption
Fully Transparent
You know exactly what we do with your data
Right to Data Deletion
You may request data deletion at any time
Data Protection
Privacy is not just a slogan at oyo99 — it is built into every layer of our platform, from technical infrastructure to internal staff policies.
All data transmitted between your device and oyo99 servers is protected with 256-bit SSL encryption — the same standard used by leading banks in Malaysia. No one can intercept or read your information in transit.
Oyo99 does not sell, rent, or trade users' personal information to any third party for marketing purposes. Your data belongs to you — we only use it for purposes to which you have given your consent.
Oyo99 user data is stored in accredited data centres equipped with physical protection, layered access controls, and automated backup systems. Our servers are monitored 24/7 by an experienced cybersecurity team.
Only oyo99 staff who require access to user data for operational purposes are permitted to do so. All access is logged and audited on a regular basis. Our staff are bound by strict confidentiality agreements and mandatory data privacy training.
Oyo99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing activities adhere to local legal requirements, providing you with full protection under the Malaysian legal framework.
You may request to review, update, or delete your personal data at any time via your account settings or by contacting the oyo99 support team. Your request will be processed within 30 business days.
When you register and use the oyo99 platform, we collect various types of information to ensure a safe, smooth, and high-quality service. The following are the categories of information collected:
Information you provide directly:
Information collected automatically:
Oyo99 uses collected personal information solely for the following purposes:
Oyo99 does not use user data for any purpose other than those stated above without first obtaining your additional consent.
Oyo99 takes user data confidentiality seriously. We do not sell your personal information to any party. However, there are limited situations where information may be shared:
| Parties That May Receive Your Data | Purpose | Data Type |
|---|---|---|
| Payment Processors | Processing deposits & withdrawals | Financial information only |
| Game Providers | Delivering game content | Fully anonymised user ID |
| Authorities | Legal requirement / investigation | As directed by a court order |
| Security Auditor | Independent system & security audit | Anonymised data |
All third parties that receive oyo99 user data are bound by strict data protection agreements and are required to meet the same or higher security standards that we maintain.
Oyo99 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the oyo99 platform.
Oyo99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or damage:
Your personal data is retained for as long as your account remains active, or for as long as necessary to fulfil the purposes stated in this Privacy Policy. Following account closure, data will be retained for the minimum period required by Malaysian law before being securely deleted.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by oyo99:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 days.
If your data is inaccurate or outdated, you have the right to request a correction promptly through your account settings.
You may request deletion of your data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You have the right to receive your data in a machine-readable format for transfer to another platform if needed.
You may request a restriction on data processing while an investigation or dispute regarding data accuracy is ongoing.
The oyo99 platform is exclusively for adult users aged 18 and above. oyo99 does not knowingly collect or process personal information from individuals under the age of 18.
If we find that we have collected information from an underage user without proper age verification, we will take immediate action to delete that information and close the account in question. Parents or guardians who believe their child may have registered on oyo99 are encouraged to contact our support team immediately.
The oyo99 platform may contain links to third-party services such as integrated payment providers and game providers. This Privacy Policy applies solely to the oyo99 platform.
Oyo99 is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read and understand the privacy policy of each third-party service you use in connection with the oyo99 platform.
All third-party service providers integrated with oyo99 — including payment processors such as FPX, Touch 'n Go, GrabPay, and DuitNow — have their own privacy policies and security standards that you should review before using their services.
Oyo99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. Any material changes will be communicated to users via:
Your continued use of the oyo99 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the revised policy. It is your responsibility to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by oyo99, please contact us through the following channels:
All privacy-related complaints or enquiries will be taken seriously and responded to within 30 business days. If you are not satisfied with our response, you have the right to refer the matter to the Department of Personal Data Protection Malaysia.
Over 500,000 Malaysian users trust oyo99 — not just for the exciting gaming experience, but because they know their personal data is in safe hands.